Privacy Policy – Tamsin Hyde

Last updated: 17 January 2026

This Privacy Policy explains how Tamsin Hyde, a sole trader based in the United Kingdom, collects, uses, and protects your personal information when you visit this website or purchase artwork.

By using this website, you agree to the practices described below.

1. Who I Am

Business Name: Tamsin Hyde
Business Structure: Sole Trader
Location: United Kingdom

2. What Information I Collect

I collect the following types of information:

Information you provide directly

  • Name

  • Email address

  • Postal address

  • Payment details (processed securely by third‑party payment providers; I do not store card numbers)

  • Order details

  • Messages or enquiries you send

Information collected automatically

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the site

  • Cookies and similar technologies (see Section 7)

3. How I Use Your Information

I use your information to:

  • Process and fulfil your orders

  • Communicate with you about your purchase

  • Respond to enquiries

  • Maintain business records and accounts

  • Improve the website and user experience

  • Comply with legal obligations (e.g., tax records)

I do not sell or rent your personal information.

4. Legal Basis for Processing (UK & EU Customers)

Under the UK GDPR and EU GDPR, I rely on the following legal bases:

  • Contract: To process your order and deliver your artwork

  • Legal obligation: To maintain tax and accounting records

  • Legitimate interests: To improve my website and respond to enquiries

  • Consent: For optional marketing emails (only if you opt in)

5. Sharing Your Information

I only share your information with trusted third parties when necessary:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery and courier services

  • Website hosting and analytics providers

  • Professional advisers (e.g., accountants)

These providers only receive the information needed to perform their services.

6. How Long I Keep Your Information

I keep your information only as long as necessary:

  • Order and tax records: 6 years (legal requirement)

  • Enquiry emails: up to 24 months

  • Marketing emails: until you unsubscribe

After this, data is securely deleted or anonymised.

7. Cookies & Tracking Technologies

This website uses cookies to:

  • Enable essential site functions

  • Analyse website traffic

  • Improve user experience

You can control cookies through your browser settings.

8. Security

I take reasonable technical and organisational measures to protect your information, including:

  • Secure website hosting

  • Encrypted payment processing

  • Limited access to personal data

No online system is 100% secure, but I take data protection seriously.

9. Links to Other Websites

This website may contain links to external sites. I am not responsible for their privacy practices.

10. Changes to This Policy

I may update this Privacy Policy occasionally. The latest version will always be posted on this page.